What is “Success” for a restaurant, and how do you measure it?
At a glance: What makes the restaurant business stiffer? What are the good metrics of a successful restaurant? Every restaurant owner wants to venture into a successful business, but how can success be accurately measured? The restaurant business is a fast-paced business model with flickering memories where even a day’s doom can change the
What makes our burgers the best on the Gold Coast?
At a glance: Where to find the best burgers on Gold Coast What is so special about Milky Lane burgers Burgers make good times! Arguably, burgers are the finest cheat meal for anyone – they are tasty, courtesy of all those good stuff, and they are a go-to meal for a hungry stomach. Burgers
Brand consistency: what does it mean for chain restaurants?
At a glance: What does brand mean in the food and hospitality business? Why is brand consistency important for chain restaurants? The food and hospitality business was one of those many sectors severely affected by the COVID-19 pandemic. Fast forward to mid-2022, the industry is exercising the necessary normality as people are again back to
Customer service has never been more important in the hospitality industry. Here’s why
Service determines whether our businesses succeed or fail in the tourist and hospitality sector, so always providing superior customer service is important. Customer service excellence is defined as a sense of being respected or heard. It’s sometimes an intangible factor in a guest’s decision to choose one tourist or hospitality operator over another. And it’s
Using your restaurant’s website to grow your business
Even with an inviting ambience, delicious menu and friendly staff, it’s still difficult to stand out in the food services industry. Luckily, this doesn’t spell the end for restaurants but instead challenges them to enhance their online and social media presence to attract newcomers and consolidate the existing ones. An effective way to boost your
The menu that caters for all. Milky Lane’s all-inclusive burger bonanza.
Milky Lane’s serving of burger bonanza – buttered brioche buns gleaming, a steak knife plunged into the centre – shows how much care has gone into this creation, which some food-savvy friends have dubbed the best burger in town. It could be date night, your next cheat meal, or maybe you want to hang out
The cheat meal and why it can be a burger…
The cheat meal is a popular concept amongst fitness buffs and refers to an allocated day where one can indulge in their favourite foods without considering the calorie intake. For those who are committed to their fitness schedules, a cheat meal is the perfect reward day, especially if you’re a burger lover. It’s the day
How important is an inclusive menu for the success of the restaurant?
To create a successful dining program that helps your customers feel valued and satisfied, an inclusive menu suited for all palates is key. Any restauranteur or hospitality professional knows the importance of being a multifaceted eatery, where your menu can be considered for any meal of the day. Below lists some key factors to consider
The perfect drink pairings for your burger
From simple hamburgers to towering cheeseburgers with all the trimmings, foodies enjoy their favourite stack with a delicious beverage. Some argue cocktails, while others say milkshakes are the perfect accompaniment to a burger, but the best combination may vary based on your mood. Milky Lane has made significant waves in the local burger scene since
Reasons why restaurant menus need to be updated regularly.
At a glance: Why is the food market dynamic What are the benefits of updating restaurants menus regularly Are your old menus still attracting customers as they did in those old days? We know change is absolute in this world, and what restaurant owners need to realise is this applies to the food and hospitality