Takeaway and food delivery services are here to stay
The demand for takeaway and food delivery services skyrocketed during 2020. During a time when lockdowns and restrictions didn’t allow customers to dine in and everyone was stuck at home, takeaway services and food deliveries became the go-to. Businesses that already had a great takeaway system in place were all set, and restaurants that had
The challenge of restaurants: dealing with fluctuations in raw cost whilst maintaining level of service
Running a restaurant successfully is not an easy task; in today’s competitive market, it takes a lot for a restaurant to survive. You have to serve quality food, gain loyal customers and earn a profit to stand tall and thrive in the industry. One of the most significant reasons restaurants fail is that they cannot
The experience or the food, What matters most?
If you had two options – fantastic food and poor service, or mediocre food and flawless service, which would you pick? I know it’s not an easy choice, but it shouldn’t even be considered as a valid option. Great restaurants should deliver both excellent food and service consistently, but sometimes things can go wrong, even
The health & safety measures implemented to ensure our patron’s health is of utmost importance
As the spread of coronavirus has slowly come under control, restaurants and venues across Australia are reopening to allow dine-in guests. However, this doesn’t mean we can completely ignore the safety guidelines and act normally as we did before COVID-19. To reopen, the operators must follow the safety and hygiene guidelines outlined by the state.
The impact of coronavirus on the online ordering industry for food.
Online food apps and online ordering were reaping the benefits of digitalization, even before the coronavirus pandemic started. The increase in urban lifestyles has helped this sector a lot. Since the pandemic started, we have seen a devastating impact on businesses and the country’s economy. However, there has been an increase in food delivery. Food
The simplicity of booking online but eating in-store
Online convenience is a luxury that has become ingrained in our everyday lives for many years now. It’s been a while since we had to queue for movie tickets or any other tickets for that matter. Nowadays, everyone is living a hectic life, and lack of work-life balance is becoming a major concern. Consumers are
Treat yourself: why comfort food is good for the mind and soul
Today when I think about mind and soul, the only thing that comes to mind is ‘a mess’. The situation we are going through at the moment is not great, the fear of coronavirus, staying at home for months and whatnot. We are surrounded by negatives that can hamper our mind, soul, and body. However,
We are officially halfway through the year, so what trends are we seeing throughout hospitality?
One major factor that defines the route for any hospitality business to taste success is the behaviour of their customers. These behaviours are often what we call ‘trends’, and the businesses that keep up with the trends are the ones who manage to stay relevant to their audience. Let’s talk about some of the most
What’s in a name? Reviewing milky lane’s burger menu and the reference to key celebrities you don’t know about.
Since 2016, Milky Lane has been tossing out people’s assumptions of what an Australian burger restaurant should be. Not only do they provide the juiciest most succulent burgers around, but they do so with style. The only thing they love as much as their burgers, is hip-hop. Not only is this obvious by attending any
What you see is what you get
Long gone are the days when ‘word of mouth’ was one of the only ways to get people through the door of your restaurant. Over the past decade, the escalating number of social media platforms has created another amazing way for people worldwide to show off their restaurants and their creations. From all of these