Latest Drops

Family-friendly dining: How we make sure everyone feels welcome and catered for at Milky Lane.

Family-friendly dining: How we make sure everyone feels welcome and catered for at Milky Lane.

At a glance:

  • Every diner wishes to feel welcomed and valued at a restaurant, especially while stepping out with the families.
  • Milky Lane ensures every customer feels welcomed and catered to with kid-friendly menu options, welcoming and inclusive atmosphere, and friendly staff.

The foundation of a perfect family-friendly restaurant is not just about serving tasty meals but creating a welcoming environment that caters to everyone. At Milky Lane, we understand the importance of family time and what every family requires to feel at ease while stepping into a restaurant with the kids. Kids are the most demanding eaters in a family, and for a family outing, the parents always prefer a restaurant that caters to kids. Perfect family-friendly restaurants should have everything from an all-inclusive kid’s menu to a kid-friendly ambience.

Everyone feels welcome and included at any Milky Lane store, be it our Newcastle or Surfers Paradise location. We at Milky Lane are committed to providing a never-before dining experience that is enjoyable and memorable for the whole family. Our menus include a range of kid-friendly options, vegan to gluten-free options, to cater to every diner who walks through our doors. From our kid-friendly menu options to our welcoming atmosphere and friendly staff, here’s how Milky Lane ensures every diner feels welcome and catered to at each Milky Lane store.

Kid-Friendly Menu Options
Kid-friendly menu options ensure that families can enjoy a stress-free dining experience with their kids. Kids can be notoriously picky eaters, and it is important to provide meals that they like and want. When kids are happy with their food, they are likely to behave well during the meal, so their parents can relax and enjoy the food themselves.

At Milky Lane, we understand the importance of providing kid-friendly menu options. For this, we have a range of nutritious and tasty options and are sure to please even the pickiest of eaters. From classic burgers and fries to healthier options like grilled chicken, we’ve got something for every taste. Also, we offer a variety of milkshakes and desserts that are sure to satisfy any sweet tooth.

But we don’t just stop at the main meal – we offer a range of kid-friendly sides and desserts, including our famous ice cream sundaes, which are always a hit with the little ones. And for parents concerned about their child’s dietary needs, we also offer vegetarian and gluten-free options to ensure everyone can enjoy a meal at Milky Lane.

With keeping our meals as delicious as possible, we also try our best to ensure our products are fresh and free of unhealthy additives. Milky Lane stores in Parramatta, Newstead, and all others use hand-picked ingredients to prepare the best burgers you have ever tasted. Also, our products are free of artificial colours and flavours, which are perfect for kids from a healthy point of view.

Child-Friendly Dining Amenities
We understand that dining with children can be a stressful experience, so we’ve taken steps to ensure that our restaurant is as child-friendly as possible. Child-friendly dining amenities provide more comfortable and enjoyable dining with the little ones. While stepping out for food with children, parents want to feel confident in a restaurant’s services to entertain their kids and make them feel safe.

At Milky Lane, we take care of every kid’s amenities, like high chairs, booster seats, and accessible washrooms for kids. Our dining area is spacious and well-lit, making it easy for families with strollers to move around. We also provide high chairs and booster seats for younger children, and our staff is always on hand to help with any special requests or requirements. Most of our locations are easily accessible from tramps or other public vehicles, so it will not be a demanding trip with the kids. Also, you find enough parking spaces at each Milky Lane store, so you can drive your vehicle, which is safer while travelling with the kids.

For families with older children, we also offer a range of board games and activities to keep them entertained while they wait for their meal. And if you’re celebrating a special occasion, we can even help you with customized ice cream cake, complete with your child’s favourite toppings and decorations. Our stores have seating options like booth seating and private function rooms, so it is easy to keep your children near your eyesight while you enjoy the delicious meals.

Welcoming and Inclusive Atmosphere
Customers should feel valued and respected at any restaurant, regardless of background. A welcoming and inclusive atmosphere creates an environment where diners feel valued and comfortable. This is even important for families with kids who want to enjoy a lovely meal with their kids without feeling out of place or unwelcome.

Everyone should feel welcome and included at Milky Lane, regardless of background or circumstances. We’ve taken steps to create a warm and welcoming atmosphere for all, from our friendly staff, always ready with a smile, to our inclusive decor and family-friendly music at each of your locations. Our walls are decorated with fun and colourful themes that appeal to adults and kids. We are motivated to create an inclusive atmosphere through our ambience and decor that encourages families to spend time and enjoy their meals together.

We’ve also ensured that our restaurant is accessible to everyone, with wheelchair ramps and accessible washrooms. And if you’re visiting with a child with special needs, our staff are trained to provide extra support and assistance to ensure they feel comfortable and welcome.

At Milky Lane, we take pride in providing a welcoming atmosphere to each diner at our locations. Whether dining at our Surfers Paradise location or any other Milky Lane restaurant, you will be welcomed with open arms and made to feel like a part of the Milky Lane family.

Friendly Staff
A friendly staff is the face of the establishment and directly impacts any customer’s dining experience. When restaurant staff is welcoming, attentive, and easy-going, it is easy to create a positive atmosphere that makes customers feel appreciated and respected.

At Milky Lane, we know that our staff is the heart and soul of our business, and we take great care to ensure they are trained to provide the best possible service to our customers. We prioritize training our team to provide exceptional customer service. Our staff is friendly and approachable, always ready to help with any requests or questions. Also, we encourage our staff to engage with our customers and anticipate their needs to make the dining experience as enjoyable as possible.

We also understand that dining with children can be demanding for parents, so we’ve trained our staff to be patient and understanding and to go above and beyond to ensure that your dining experience is as stress-free as possible. Whether you need a high chair or a crayon to keep your child entertained, our staff is always ready to help.

At Milky Lane, we understand that family time is precious, and we’re committed to providing an enjoyable dining experience for everyone, regardless of age or background. From our kid-friendly menu options to our child-friendly amenities and welcoming atmosphere, we’ve taken steps to ensure that every aspect of our restaurant is designed to cater to families and children.

So if you’re looking for a family-friendly restaurant that offers delicious food, a welcoming atmosphere, and friendly staff, look no further than Milky Lane. We can’t wait to welcome you and your family and provide you with a memorable dining time.

Related Insights

Celebrate National Burger Day 2024 at Milky Lane!
Improving Your First Visit to a Restaurant in Adelaide: Tips for Getting the Most Out of the Menu