If you are the owner of a restaurant, you know that the restaurant business can be extremely competitive. With lots of competition and rapidly changing customer demands and trends, it can be tough to survive and thrive in the restaurant industry.
One major factor to consider is keeping the balance between retaining old customers and acquiring new customers.
As with any goal, the easiest way to achieve them is by aiming at them head on. One of the best ways to meet this goal is to focus on selling appetizers, sides, and desserts, as chain restaurant Milky Lane does. Most restaurants will fail to think of appetizers and sides as important, instead they only pay attention to the main course, and everything else is ignored.
Let’s see how appetizers, desserts, and sides can be essential to your restaurants success:
Appetizers
Overall only 10-20% of people will focus solely on their main course without ordering any appetizers. However, over 70% of people will order at least one appetizer when at a restaurant, the remaining customers are on the fence and can fall on either side depending on the circumstances. This retains to the importance of ensuring you aren’t focusing solely on your main courses.
Apart from increasing profits by selling appetizers, there are other benefits of serving appetizers. Appetizers are small amounts of food that are served before the main course. They tantalise the customer’s taste buds, and it increases the appetite.
So basically, by selling the delicious appetizers, you are also increasing the probability of customers buying more food.
Sides
Sides are a food item that accompanies a main course meal. No meal is complete without a side dish. Would you enjoy a burger without fries? A roast without vegetables? Probably not.
Customers love to have side dishes, and if you, as a restaurant owner, fail to offer sides your customers will be less likely to come back again. Sides also contribute to balanced eating, as they usually are an addition of vegetables or salad; sides have the potential to make or break the meal.
When taking orders, it’s a good idea to let customers have the option to choose what they want as sides for their meal rather than having a set menu that they cannot change. However, you can suggest to customers what would go best with their meals.
Desserts
Desserts are an excellent way to increase the happiness of customers; There is nothing like seeing a customer leave with a huge smile on their face. Many restaurant goers love to see a delicious range of desserts on the menu from thick shakes to doughnuts.
Those who have a sweet tooth or children, are more likely to dine in your restaurant if you have a great dessert menu. Also, desserts containing fruit can make the desserts healthier for kids and it can also help customers to digest their food.
Some restaurant managers look at appetizers, sides, and desserts as any other item on the menu. However, they should be seen as the different courses for people to enjoy, and if you don’t have a separate place for them in your menu, the customers won’t buy them.
I have been to a chain burger restaurant in Parramatta, and I absolutely fell in love with their menu. Burgers are the real hero of this restaurant, but sides, desserts, and cocktails are no less. They serve some unique sides and cocktails that perfectly compliment the burgers, and the Milky Lane desserts are the most epic way to end a meal.
🍔 CLAYTONS WORLD CHICKEN BURGAH // AVAILABLE NOW AT EVERY STORE 🍔
We kept it nice and simple for the big man with his fave things in between 2 buns and we got the BIG seal of approval 🥰
Southern Fried Chicken, Cheese, Shredded Iceberg Lettuce, Chippies and Cheezels Mayo 🤩🤩🤩🤩
Only around for another couple of weeks so get in FAST !!!!
🛑 HUGE NEWS - GIVEAWAY TIME (4 x $200 VOUCHERS) TO CELEBRATE THE BEST COLLAB OF 2025 ft Clayton’s World, Milky Lane and Jarritos 🛑
As you might have heard, King Clayto has taken over our kitchens and bars to design a run of Specials tailored to all his faves which we will post this week 🥵 and hes not happy with our team 🤣 make sure you watch till the 2nd half for MAX vibes from the big fella hahahaha
To enter ⤵️
1. Tell us your closest ML store 🍔
2. Tell us who you’d share it with 👨❤️👨
3. Make sure all are following @milkylaneofficial @claytons_world_ and @jarritosau
4. Share to your story for bonus entries 🎫
5. One comment = one entry ✅
We will draw the winners on our story and as comment replies next Monday 21 July - PLEASE be wary of fake accounts asking you for private details etc we will NEVER do that ❌❌❌
🍸 JARRITOS ‘KIWI MANGO BOBA’ COCKTAIL // AVAILABLE NOW DURING JULY ONLY 🍸
This whimsical delight is where tea time meets party time and Kiwi Popping Boba burst through layers of Mango Nectar, Rooibos Tea Syrup and Butterfly Pea infused Gin, lifted by Peach Schnapps and a citrus kick of Triple Sec. Topped with the tropical sparkle of Pineapple Jarritos and crowned with a fluff of Fairy Floss and Fresh Kiwi — it’s juicy, floral, and totally dreamy 🥰🥰🥰🥰🥰
Run, don’t walk, because it’s only around for another few weeks 🥵🥵🥵🥵
🦁 MR BEAST FEASTABLES MEGASHAKE 🦁
💥💙 LIMITED EDITION ONLY for the School Holidays 💙💥
We’re showing some LOVE to one of our fave chocs Feastables and dropping the wildest shake everrr 😱
💙 Electric blue whipped cream
🍫 Feastables choc chunks
🍓 Raspberry drizzle
🥜 Nutty rim crunch
⚡️ And a MEGA BEAST topper to finish it off!
Only available THESE school holidays and only while it lasts… 🕒
🔥 At EVERY Milky Lane location nationwide.
👑 MEET & GREET @claytons_world_ THIS SAT // FREE BURGS & CUSTOM TEES 👑
Sydney get ready, this Saturday at Milky Lane Parramatta, you’ll have the chance to MEET and snap a PIC with Burgah Royalty 🤌🏽
📍 Milky Lane Parramatta. 20-22 Macquarie St Parra
⏰ 12pm till 3pm
ℹ️ FIRST 100 people get a FREE Clayto’s Chicken Burgah + Jarritos combo.
NEXT 100 will get a FREE ML x CW x Jarritos custom tee & bottle of Jarritos
EVERYONE gets a pic.
📸 We will have someone there to take your pic on your own phone for instant uploads.
🎧 DJ spinning from 12pm for max vibes
Please be early as we’re expecting big numbers to meet Clayto and share a snap together 🩷
‼️ BREAKING NEWS — King Clayto 👑 has taken over our kitchens this July, he’s fired ALL our staff 🤯 and he’s designed the Monthly Specials to his own tastes!!! We weren’t up to standard and he’s not impressed 😤
A VERY special @claytons_world_ x @jarritosau x @milkylaneofficial collaborative takeover with 5 DELICIOUS new products - think Lamington, Meat Pie and the old Chicken Burgah, all signed off by Clayto ✅
We’re gonna give away 5x $50 vouchers to enjoy the new products + 5 LIMITED EDITIONS co branded tees - just drop a few mates below 😈
Best Burgers, Indulgent Desserts and Tasty Cocktails – all under one cool destination . Located at Newstead, Parramatta, Surfers Paradise, Elizabeth Quay, Curtin, Cairns, Currambine, Adelaide, Canberra, Orange, Bunbury & Karratha.
Milky Lane is #1 destination for great food & drinks, cool atmosphere, funky beats and old school street art.
Milky Lane Practises & Promotes the Responsible Service of Alcohol
©Milky Lane 2025